Privacy Policy

This Privacy Policy explains how Visa Global OÜ (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you use our website and services under the Meowgration brand (the “Service”).

Visa Global OÜ is a company registered in Estonia (Reg. No. 16578019), located at Ahtri 12, 10151 Tallinn. We provide visa assistance services, including document preparation, appointment support, and concierge travel services.

If you have questions about this Privacy Policy, contact us at:
[email protected]

We collect the following types of personal data when you use our Service:

A. Information You Provide

• Full name, gender, date of birth
• Passport information
• Contact details: email address, phone number, address
• Travel plans (flight dates, purpose of visit)
• Employment details (for visa purposes)
• Payment details (processed securely via third-party platforms)

B. Automatically Collected Data

• IP address, browser type, device type
• Pages visited and session activity
• Cookies and similar technologies (see below)

We use your personal data to:

• Provide visa application and document preparation services
• Communicate with you about your request or account
• Schedule appointments with embassies/consulates
• Process payments and issue invoices
• Improve user experience and platform functionality
• Comply with legal obligations (e.g., anti-fraud, tax laws)

We process your data based on:

• Contractual necessity (to provide services you’ve purchased)
• Legitimate interest (e.g., fraud prevention, platform analytics)
• Legal obligation (e.g., accounting, government compliance)
• Consent (for email/SMS marketing, where applicable)

You may withdraw consent at any time.

We only share your data when necessary:

• With embassies/visa centers (to schedule appointments)
• With payment processors (Stripe, Monobank, etc.)
• With cloud platforms used to store documents (e.g., Supabase, Google Cloud)
• With internal staff and authorized freelancers under strict confidentiality
• When required by law or legal process

We never sell your data to third parties.

We keep your personal data only as long as necessary:

• To fulfill the purposes outlined above
• To comply with legal/accounting obligations (up to 7 years)

You may request deletion of your data at any time (unless we’re legally required to retain it).

We use cookies to:

• Improve website functionality
• Analyze traffic and user behavior
• Personalize content and experience

You can control cookie settings via your browser. For detailed cookie info, see our Cookie Policy.

We use industry-standard security measures to protect your data:

• Encrypted connections (HTTPS)
• Secure third-party storage with access controls
• Limited access for authorized personnel only

However, no system is 100% secure — please use strong passwords and do not share sensitive information via unsecured channels.

If you are outside the EU, your data may be transferred to the EU (where our servers or processors are based). All transfers comply with GDPR rules, using appropriate safeguards such as:

• Standard Contractual Clauses (SCCs)
• Processor agreements with security obligations

You have the right to:

• Access your personal data
• Correct inaccurate or outdated information
• Request deletion ("right to be forgotten")
• Restrict processing in certain cases
• Object to certain uses (e.g., direct marketing)
• Data portability

To exercise your rights, email us at [email protected].

You also have the right to lodge a complaint with the Estonian Data Protection Inspectorate: https://www.aki.ee

Our Services are not intended for use by children under 16. We do not knowingly collect personal data from children. If we discover such data, it will be deleted.

We may update this Privacy Policy periodically. We will notify users of material changes by email or website notice. The updated version will be published here with a new “Effective Date.”

If you have questions, feedback, or concerns, contact us:

Visa Global OÜ
Ahtri 12, 10151 Tallinn, Estonia
[email protected]